To improve the quality of Gate Community content and provide a better communication experience, Gate Community has introduced a reporting feature.
If you encounter users or content that may violate community guidelines in Gate Square, Live, or Chat, you can submit a report to the platform. Gate will review and handle submitted reports in accordance with the relevant community guidelines to help maintain a safe, respectful, and well-organized community.
Supported version: Gate App 8.33.0 or later
1. What Can Be Reported?
Gate Community currently supports reports against:
- Users who violate community guidelines in Gate Square, Live, or Chat;
- Posts that violate Gate Square guidelines.
2. How to Submit a Report
Report a User
- Go to the profile of the user you want to report.
- Tap the 【…】 button in the top-right corner and select 【Report】.
- Select the appropriate reason for the report.
- If you select 【Other】, provide additional details about the report.
- Tap 【Submit】 to complete the report.
Report a Gate Square Post
- Open the post details page.
- Tap the 【…】 button in the top-right corner and select 【Report】.
- Select the appropriate reason for the report.
- If you select 【Other】, provide additional details about the report.
- Tap 【Submit】 to complete the report.
3. Common Reasons for Reporting
Reporting a User
- Promoting competing platforms or off-platform private channels;
- Impersonating Gate or another official account;
- Impersonating a leading KOL or content creator;
- Other behavior that violates community guidelines.
Reporting a Gate Square Post
- Low-quality or irrelevant content;
- Advertising or promotional content;
- False or misleading information;
- Pornographic, sexually explicit, or vulgar content;
- Suspected infringement;
- Malicious traffic farming;
- Other content that violates community guidelines.
4. Community Guidelines
Before submitting a report, you may review the following guidelines for more information about prohibited conduct:
5. Frequently Asked Questions (FAQ)
Q1: Is my report anonymous?
Yes. The reported party will not be able to see who submitted the report. Your identity and related information will be kept confidential.
Q2: How long does it take to process a report?
Gate will generally complete its review within three business days. Processing times may vary depending on the number of reports, the complexity of the reported content, and the actual review circumstances.
Q3: What happens if someone submits false or malicious reports?
If an account repeatedly submits false reports or abuses the reporting feature, Gate may restrict that account’s access to the reporting feature and take other appropriate measures depending on the circumstances.
Q4: Can I withdraw a report after submitting it?
Reports cannot currently be withdrawn after submission. Please confirm that the reported user or content and the selected reason are accurate before submitting your report.
Q5: Will I be notified of the result?
Yes. The review result will be sent through an in-app notification. Please check your messages in the Gate App.
Q6: What actions will Gate take if a violation is confirmed?
Depending on the applicable community guidelines, the type of violation, and its severity, Gate may take actions including but not limited to:
- Issuing a warning;
- Removing or delisting the violating content;
- Disbanding a violating group chat;
- Restricting certain interaction features;
- Restricting, blacklisting, or suspending the violating account.
The final action taken will be subject to Gate’s review and enforcement decision.
Disclaimer
The content provided herein is for reference and educational purposes only and does not constitute any financial, investment, trading, or legal advice, nor does it constitute an offer or solicitation to buy or sell any digital assets. Gate makes no express or implied representations or warranties regarding the accuracy, completeness, or timeliness of the information contained herein. Product features, interfaces, rules, and fee structures may be updated or adjusted at any time. Please refer to the latest announcements and the actual information displayed on the Gate platform for the most accurate details.
Digital asset investments involve significant risk, and prices may fluctuate substantially. You may lose the entire amount of your investment. Please make decisions cautiously based on your own financial situation and risk tolerance after fully understanding the associated risks. If necessary, you are advised to consult an independent professional financial or legal advisor.
For more information about potential risks, please refer to Gate's Risk Disclosure and User Agreement.
