Hit a milestone tracking 200 Quacks, and it got me thinking about something more pressing. We constantly point fingers at users for not grasping crypto, but here's the real issue—walk into a traditional bank and the teller explains every single feature. Now step into most crypto platforms? It's alphabet soup. The onboarding experience is chaotic, the terminology is alienating, and nobody bothers to simplify it. The gap between "crypto is accessible" and what users actually experience is massive. Until we nail the fundamentals of UX and communication, blaming retail for confusion is just missing the point entirely.

This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.
  • Reward
  • 5
  • Repost
  • Share
Comment
0/400
LightningWalletvip
· 11h ago
Exactly right, that's the point we've been complaining about all along. No matter how complicated the bank's procedures are, someone will walk you through them step by step. Over here in crypto? It's all jargon. It's really time for some reflection.
View OriginalReply0
BearMarketBarbervip
· 11h ago
Basically, we keep blaming newbies all day long. We really should take a look at what kind of operation our platform is running.
View OriginalReply0
MemeKingNFTvip
· 11h ago
Damn, 200 quacks and you're still debating this? Honestly, the UX design in the crypto world is really a joke. Comparing it to traditional finance is just shooting oneself in the foot.
View OriginalReply0
CountdownToBrokevip
· 11h ago
To be honest, this hits the sore spot. Banks train their staff on how to chat with customers, while our platform just throws a full screen of professional jargon and calls it a day. No wonder people come in completely confused.
View OriginalReply0
FantasyGuardianvip
· 11h ago
Hey really, we always criticize newbies for not understanding crypto, but little do we know, they get completely confused just by visiting a trading platform website... The bank explains everything clearly, while here it's all jargon and unreadable language. It's not the user's fault.
View OriginalReply0
  • Pin
Trade Crypto Anywhere Anytime
qrCode
Scan to download Gate App
Community
  • 简体中文
  • English
  • Tiếng Việt
  • 繁體中文
  • Español
  • Русский
  • Français (Afrique)
  • Português (Portugal)
  • Bahasa Indonesia
  • 日本語
  • بالعربية
  • Українська
  • Português (Brasil)