Citigroup says artificial intelligence helps accelerate account opening processes and system upgrades

MarsBitNews · 2026-04-09T01:15:06+00:00

Citigroup Chief Technology Officer Tim Ryan stated that the bank is leveraging artificial intelligence technology to accelerate account opening and the decommissioning of legacy systems, thereby driving operational efficiency. Ryan said in an interview, “We still have legacy systems to address, but after previous technological investments, the situation has greatly improved. AI can assist with data migration from legacy systems, automate code writing, and enable larger-scale and faster testing.” (Sina Finance)

MarsBitNews

2026-04-09 01:15:06

Citigroup’s Chief Technology Officer Tim Ryan said the firm is using artificial intelligence to speed up account opening and accelerate the timeline for retiring legacy systems, in order to improve operational efficiency. In an interview, Ryan said: “We still have legacy systems that need to be handled, but thanks to the technology investments made previously, things have improved significantly. AI can help with data migration for legacy systems, automated code writing, and enabling more extensive, faster testing work.” (Sina Finance)

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